Identity
Theft & Fraud
At Koehler Financial Services, Inc.,
safeguarding your personal information is a top priority. It is
important for us to inform our clients and other individuals about
protecting themselves from identity theft and other types of fraud.
What You Should Know
Safeguarding your personal and financial information is
critical. Every client and internet user needs to be aware of identity
theft and fraud. You need to learn to protect yourself and be on the
lookout for common scams.
Popular Scams Although they
may be difficult to identify, you may receive hoax e-mails (e.g.: "phishing"
e-mails) that look authentic and appear to have been sent by a company
you recognize. These e-mails ask you to provide or confirm your
sensitive personal information by clicking on links. To entice you, they
often claim an urgent or threatening condition concerning your account,
or offer you a prize.
Do not reply or click on any links in the e-mail or provide
any personal information.
For additional information on phishing, and a summary of other
institutions that have been affected by this type of scam, access the
Anti-Phishing Working Group's website at
http://www.antiphishing.org
Another type of fraud is when someone poses, via telephone or
otherwise, as representative from a known company, which you may have a
relationship with, and attempts to obtain or verify personal
information.
Koehler Financial Services, Inc. and other financial services
companies will not solicit this type of information in this manner.
Protecting Yourself
You can help prevent common types of fraud if you know what
to look for. Koehler Financial Services, Inc. has gathered information
to assist our clients in becoming more knowledgeable about threats.
Steps you should consider taking, include:
-
Be cautious of unexpected e-mail links to online
forms or telephone calls that ask you to submit or provide your
sensitive personal information.
-
Check your account statements regularly and be
alert to any unrecognized transactions.
-
Be aware of any missed or untimely delivery of
statements or other expected correspondence.
Additional Tips
-
Shred or tear up any papers or correspondence
containing your personal information before you throw it away. Also be
sure to shred expired credit/debit cards and any pre-approved or
promotional card applications that you may receive in the mail.
-
Regularly check your credit reports.
-
Make a list of your credit card numbers,
driver's license number, etc. and the telephone numbers to call if
they are lost or stolen. Be sure to maintain the list in a safe place
within your home or in a safe deposit box.
-
Do not request that highly sensitive personal
information, such as Social Security number, be printed on checks or
other documents.
-
Remember to discuss with your children and
family members the risks of providing personal information over the
Internet or the telephone.
-
Remember, when creating a password or PIN,
choose passwords that are easy to remember, but hard for others to
guess. Do not use names (i.e., your name, your spouse, a child's, nor
a pet's name), birth dates, the last four digits of your Social
Security number or other data that can be associated with you.
Additionally, memorize your passwords, and don't record them on
anything in your wallet.
-
Be aware of people around you when using
Automated Teller Machines or making telephone calls. Do not share your
password/PIN with anyone. If it is you feel your password or PIN have
been compromised, change it immediately.
-
If someone calls about a potential attempt at
credit card theft, first listen carefully. If they ask you for very
specific information like credit card numbers, hang up and call the
phone number on the back of your credit card.
Reporting an Incident
If you suspect identity theft or fraud, you need to take
immediate action to minimize damage.
Contact Koehler Financial Services, Inc. immediately at
1-269-429-0650.
If you believe you have received a hoax e-mail (phishing e-mail) that
appears to be from Koehler Financial Services, Inc., please attach it to
a new e-mail message with “FRAUD” in the subject header and send to
Erica@KoehlerFinancial.com
Additionally:
-
Contact the fraud department of any one of the
three major credit bureaus to place a fraud alert on your
credit file.
-
Notify any other financial institution(s) if you
suspect you are a victim of identity theft.
-
File a police report where the theft occurred.
Be sure to get the report number and a copy of the report in case you
need to provide proof of the crime later.
-
Report stolen checks and stop payment on them
immediately.
-
Close all credit accounts that have been
fraudulently accessed or opened, and ask that old accounts be
processed as "account closed at consumer's request."
-
Notify your state's Department of Motor Vehicles
or equivalent organization outside of the U.S. if your driver's
license number has been lost or stolen. Put a fraud alert on your
license and request a new license number.
Resources
For Koehler Financial Services, Inc.
Clients
If you have any questions or concerns about your
Koehler Financial Services, Inc.
accounts please contact us or speak directly to your Financial Advisor.
If you are a client you can call Koehler Financial Services, Inc.
Credit BureausEquifax
http://www.equifax.com
Fraud
Line: 1-800-525-6285
Experian (formerly TRW)
http://www.experian.com
Fraud
Line: 1-888-397-3742
Trans Union
http://www.transunion.com
Fraud
Line: 1-800-680-7289
INTERNATIONAL AUDIENCES - PLEASE NOTE:
Equifax, Experian and Trans Union may maintain local credit reporting /
fraud prevention operations in countries outside of the U.S. For further
information, please consult their respective Web sites noted above.
Other Resources
Anti-Phishing Working Group
http://www.antiphishing.org
OnGuard Online
http://onguardonline.gov/phishing.html
U.S. Securities and Exchange Commission
www.sec.gov
SEC Urges Investors to Protect Their Online Brokerage Accounts from
Identity Thieves
http://www.sec.gov/news/press/2005-158.htm
"Online Brokerage Accounts: What You Can Do to Safeguard Your Money
and Your Personal Information"
http://www.sec.gov/investor/pubs/onlinebrokerage.htm
Federal Deposit Insurance Corporation
http://www.fdic.gov/consumers/consumer/news/cnsprg98/cons.html
Federal Trade Commission
Identity Theft Home Page
www.consumer.gov/idtheft
Call
in the U.S. 1-877- IDTHEFT (438-4338)
“Id Theft: When Bad Things Happen to Your Good Name”:
http://www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm
“How Not to Get Hooked by a ‘Phishing Scam’“:
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm
Home Office Identity Fraud Steering Committee (UK)
Web site developed through a collaborative effort between financial
bodies, the government and the police to combat the threat of identity
theft in the UK.
http://www.identity-theft.org.uk/
Securities Industry Association, 2003
"Identity Theft: How to Avoid Theft & What to Do If It Happens to You."
http://www.sia.com/publications/pdf/Identity_Theft.pdf
National Association of Securities Dealers
"Phishing" and Other Online Identity Theft Scams
http://www.nasd.com/stellent/idcplg?IdcService=SS_GET_PAGE
&ssDocName=NASDW_010734
Office of Thrift Supervision (OTS)
http://www.ots.treas.gov
http://www.ots.treas.gov/docs/4/48951.pdf
Opt Out of pre-approved offers of credit
and marketing lists (888) 567-8688
To remove
your name from mail and phone lists:
Direct
Marketing Association
Mail
Preference Service
PO Box 9008,
Farmingdale, NY 11735
Telephone
Preference Service:
PO Box 9014,
Farmingdale, NY 11735
Personal Check Fraud Help |
|
Check Rite
|
(800) 766-2748 |
CrossCheck |
(800) 843-0760 |
Chexsystems |
(800) 428-9623 |
Equifax |
(800) 685-1111 |
International Check Services |
(800) 526-5380 |
SCAN |
(800) 262-7771 |
Telecheck |
(800) 710-9898 |
|
|
Government Resources |
|
Federal Government Info.
Cent |
(800) 688-9889 |
Federal Trade Commission |
(877) 438-4338 |
Social Security
Administratio |
|
Fraud Investigations
|
(800) 269-0271 |
Earnings and Benefits Stmt |
(800) 772-1213 |
|
|
Laws (Federal & State) |
Federal
Identity Theft and Assumption Deterrence Act |
Public
Law 105-318, 112 Stat.3007 (Oct. 30, 1998) |
www.ftc.gov/os/statutes |
|
Internet Information |
Federal
Trade Commission |
www.ftc.gov |
|
Law Enforcement |
|
Berrien County Sheriff
Department |
(269) 983-7141 |
Michigan State Police
|
(269) 465-3111 |
FBI |
(313) 965-2323 |
|
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